Contact Us

Here at Bikes Online, we pride ourselves on excellent customer service. Please feel free to get in contact with us via email, phone or live chat and we will do our best to help you with what you are looking for. 

Email: Please fill out our online form here

Phone - Customer Service: (650) 272-3778 Monday - Friday 9:00am - 5pm PST

Bikes Online Inc.
2711 West Loker Ave, Carlsbad 92010, California, USA

Customer Service Hours (Pacific Standard Time)

Days Hours
Monday 9:00am - 5pm
Tuesday 9:00am - 5pm
Wednesday 9:00am - 5pm
Thursday 9:00am - 5pm
Friday 9:00am - 5pm
Saturday / Sunday  Online Orders only. Orders may take up to 5 business days to process
Public Holidays See list below

Special hours:
Christmas Eve: 9:00am - Noon


Bikes Online closes for the below holidays

New Year's Day (December 31st and January 1st)
President's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day and the Friday after Thanksgiving 
Christmas Day